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Shipping & Return Policy

Domestic Orders

Domestic orders are processed within seven days of being received. Tracking service is included and will be provided via email once shipped. Rates are calculated based on current rates available by the carrier.

International Orders

International orders are processed within seven days of being received. Tracking service is included and will be provided via email once shipped. Rates are calculated based on current rates available by the carrier.

Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.  You may check with your country’s customs office to determine if there will be additional costs.

The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products.  By placing an international order (shipping outside of the United States of America) the buyer is responsible for abiding by their country’s laws, regulations, and restrictions. If a product is seized and destroyed by customs, we will not be responsible for the losses, product, or shipping refunds.

Store credit will be given for merchandise purchased within the past 7 days, with a receipt. Chess sets, jewelry, magazines, gift certificates, and sale items are non-returnable.